Sales Support Administrator

FindCore are thrilled to be assisting an established business with the recruitment of a Sales Support Administrator.

Permanent, full-time position based in Edinburgh.

Salary

£28,000 – £32,000, depending on experience + additional benefits

Key Responsibilities

• Provide day-to-day administrative support to the sales team.
• Process customer orders, quotations and sales documentation.
• Respond to customer enquiries by telephone and email.
• Maintain accurate customer information and update CRM systems.
• Support Account Managers with customer accounts and ongoing requirements.
• Liaise with internal teams to ensure orders are processed efficiently.
• Prepare reports, spreadsheets and general sales documentation.
• Monitor outstanding orders and provide customers with updates.
• Assist with invoicing and general account administration.
• Deliver a high standard of customer service throughout the sales process.

Skills & Experience

• Previous experience within sales administration, customer service or a similar office-based role.
• Strong organisation and attention to detail.
• Confident telephone and email communication skills.
• Good Microsoft Office skills, particularly Excel, Word and Outlook.
• Comfortable managing multiple tasks and priorities.
• Strong customer service approach.
• Experience using CRM or order-processing systems would be advantageous.
• Proactive, reliable and able to work effectively as part of a team.

What’s on Offer

• £28,000 – £32,000 salary depending on experience.
• Permanent, full-time position.
• Long-term career progression.
• Ongoing training and development.
• Supportive working environment.
• Competitive additional benefits.

Please apply.