Customer Account Manager

FindCore are thrilled to be assisting an established business with the recruitment of a Customer Account Manager.

Permanent, full-time position based in Glasgow.

Salary

Fully negotiable, depending on experience + additional benefits

Key Responsibilities

• Manage and develop a portfolio of existing customer accounts.
• Build strong, long-term relationships with key customers.
• Act as the main point of contact for day-to-day customer requirements.
• Identify opportunities to grow account value and generate additional business.
• Handle customer enquiries and resolve issues efficiently.
• Prepare quotations and support pricing discussions where required.
• Work closely with internal teams to ensure customer requirements are delivered.
• Maintain accurate CRM records and customer information.
• Monitor account performance and customer satisfaction.
• Support retention and ensure a consistently high level of service.

Skills & Experience

• Previous experience within account management, customer service or sales.
• Strong relationship-building and communication skills.
• Confident managing multiple customer accounts.
• Commercially aware with the ability to identify growth opportunities.
• Strong organisation and attention to detail.
• Professional and customer-focused approach.
• Good problem-solving skills.
• Experience using CRM systems would be advantageous.

What’s on Offer

• Fully negotiable salary depending on experience.
• Permanent, full-time position.
• Opportunity to manage and develop your own customer portfolio.
• Long-term career progression.
• Competitive additional benefits.
• Supportive and established working environment.

Please apply.